FINAL SALES: For items, to be eligible for an exchange, credit or refund as described below, the merchandise must be returned unworn with tags intact and must be accompanied by the original return form and customs documents (if applicable). Please note that refunds are only available for online purchases returned by mail.
Returns are accepted within 30 days from the shipped date: If your online purchase does not meet your expectations, please send us an email or call us. You may then mail the merchandise to our Online Returns address for a refund to the original form of payment used for the purchase.
Return shipping is non-refundable.
Gift Cards, E-Gift Certificates and final sale merchandise may not be returned for a refund or exchange; unless received damaged, defective, or the wrong item(s). Returns must be unworn, unaltered, and not tampered with. All tags must be attached.
Returns must be unworn, unaltered, and not tampered with. All tags must be attached.
Returns are accepted within 30 days from the shipped date
Please note all Gift Cards, E-Gift Certificates, and final sale merchandise may not be returned for a refund or exchange; unless received damaged, defective, or the wrong item(s).
Your order will include an invoice and return form. On your Return Form, check off the items you wish to return and list the return reason codes.
Please contact Customer Service to request return approval.
Once return approval is obtained, securely pack your merchandise and return form in a box or envelope of your choice (you may also use the original package if possible).
Please note that you will be responsible for the return shipping cost. In addition, return shipping is not refundable, unless you received damaged, defective or wrong item(s)
Mail your online returns to the following address: Flames of the Forest 401/2 Palm Meadows Ramagondanahalli Varthur Road Bangalore – 560066
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit
Exchanges by mail are only processed for damaged, defective, or wrong item(s) shipped.
Should you receive damaged, defective, or the wrong item(s), please return the merchandise within 30 days from the shipped date to our Online Returns address. We will refund the return shipping if a copy of the shipping receipt is attached to the Return Form. We recommend using a carrier service that provides tracking. Please note only standard carrier services will be refunded with pre-approved rates.
To ensure proper processing, please select the appropriate Return Reason Code listed on your Return Form. In addition, please specify the damage, defect, or wrong item(s) on the Return Form. Upon receipt of your return, our Online Returns Department will inspect your merchandise. If you would like a replacement of the item(s), please write Exchange on the Return Form in the notes section. We will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund to the original form of payment used to make your online purchase. Returns must be unworn, unaltered, and not tampered with. All tags must be attached.
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
401/2 Palm Meadows,Ramagondanahalli, Varthur Road Bangalore